CRM Strategy & Implementation
Complete CRM setup, data migration, and process optimization to maximize customer lifetime value and retention rates.
- HubSpot, Salesforce, Pipedrive setup
- Custom workflow automation
- Lead scoring & segmentation
ROI-driven approach proven with Allegro, Booksy, and Accenture
Book Free Consultation→✓Join 15+ companies that transformed their CRM & automation with Rafal Oleksiak Consulting
Trusted by industry leaders across e-commerce, finance, SaaS, and enterprise

Over 8 years leading CRM and Marketing Automation strategy for international corporations including Allegro, Accenture, and Booksy. Experience managing cross-functional teams of up to 15 specialists and overseeing multi-million dollar automation budgets. Deep expertise in both B2C marketplace ecosystems and B2B subscription models, with proven ability to deliver measurable business impact at enterprise scale.
Specialized in end-to-end MarTech transformation projects, from strategic planning through implementation and optimization. Built and scaled marketing automation practices from ground zero, establishing teams, processes, and technology foundations that became revenue-driving engines. Expert in Agile/Scrum methodologies for marketing technology projects.
Marketing Automation Lead Instructor at LABA Business School and Guest Lecturer at Collegium Da Vinci in partnership with Nowy Marketing. Author of comprehensive marketing automation curriculum covering strategy, implementation, and optimization. Certified Salesforce Marketing Cloud Specialist with additional credentials.
Mission: Turn your owned channels into your #1 revenue driver.
Comprehensive CRM and marketing automation solutions designed to maximize your owned channel revenue
Complete CRM setup, data migration, and process optimization to maximize customer lifetime value and retention rates.
Advanced email sequences, behavioral triggers, and personalization strategies that convert prospects into customers.
Multi-channel automation workflows that nurture leads through the entire customer journey with precision.
Data-driven retention strategies that increase customer lifetime value and reduce churn through targeted campaigns.
Comprehensive tracking, reporting, and continuous optimization to ensure maximum ROI from your automation efforts.
Comprehensive training programs and ongoing support to ensure your team can maintain and optimize systems independently.
Real projects. Real numbers. Real growth.
Untapped revenue opportunity in owned channels - automation delivering less than 1% of total company revenue
Transformed automation into primary revenue driver, scaling from 0.5% to 12% of company revenue (+11.5pp growth). Built 15-person team and managed $2M budget while integrating AI/ML capabilities for predictive personalization.
Fragmented customer communication across channels with suboptimal traffic and conversion performance
Orchestrated omnichannel communication strategy delivering 34% year-over-year revenue growth and 1.2pp CTR improvement through cross-departmental alignment and data-driven optimization.
Suboptimal conversion path limiting growth of SaaS subscription base
Optimized full B2B funnel from prospect to paying customer, achieving 0.3pp conversion rate improvement while establishing CRM procedures that improved go-to-market efficiency by 30% and reduced costs by 14%.
Every project starts with understanding your business goals and ends with measurable ROI. I combine strategic thinking with hands-on technical expertise to deliver results that matter—not just implementation, but transformation that drives revenue.
Understanding your business context and setting clear KPIs that align with strategic objectives.
Creating detailed action plan with prioritized initiatives and transparent roadmap.
Delivering immediate results within 30 days to build momentum and demonstrate ROI.
Executing transformation with sustainable solutions and building team capabilities.
Measuring results against KPIs and continuously improving through data-driven optimization.
Schedule free consultation to explore how we can double your revenue from owned channels. No commitment required.
Discuss your challenges, review your current setup, and receive strategic recommendations tailored to your business goals.
Join 15+ companies that transformed their CRM & automation
Prefer email? Reach out directly at contact@oleksiakconsulting.com
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